Refund policy

We proudly stand behind the quality of our products and we want you to be thrilled with them too! If you are not pleased with your purchase, you can send back your unworn and unwashed items for in store credit or exchange within 15 days of purchase.

Shipping charges and shipping protection are nonrefundable.

*Please note that final sale items (see below) are always final sale.


All returned items must meet the following requirements:

  • Items may not be worn or washed, or show signs of wear or damage.
  • If the item came to you with tags, the original tags must be attached.
  • All returns MUST be free of marks, makeup, perfumes, strong odors, deodorant stains, cigarette smoke, animal hair, etc. 
  • Swim plastic linings must be on swim bottoms.
  • All sale items - including weekend deals, doorbusters, and styles from our “Sale” and “Final Few” collections - are final sale and not eligible for return or exchange.

Please do not attempt to return merchandise if it does not meet the above criteria. Items that do not meet these criteria or are otherwise in unsellable condition may be sent back to the customer with no store credit issued.

Items cannot be washed or worn when claimed as damaged. After 5 days, Steven Lacy Swimwear can no longer be responsible. 


To start a return, you can contact us at info@stevenlacyswimwear.com. Please note that returns will need to be sent to the following address: 


If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@stevenlacyswimwear.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
Refunds: There are no refunds. You can get notified of credit pending return of item(s).